The Marketing Evolution of Ingredient Co-branding -- June 2007
by Jeff Hilton
June 6, 2007
The marketplace is increasingly populated with a wide range of branded ingredients formulated into supplements and foods. While it can be a smart marketing strategy, crucial factors such as partnership characteristics and distribution channels require careful consideration.
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| Glucosamine,
largely found in supplements but seldom promoted on food or beverage labels,
has made in-roads onto package fronts. |
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Today’s
marketplace is intensely competitive. As brands in any given channel become
less differentiated, traditional marketing strategies such as developing value
proposition and cultivating intellectual property (IP) become increasingly
important. As Jack Trout testifies in his latest book, Differentiate or Die,
successful brands find a way to set themselves apart from the competition in a
way that is relevant and important to their target customer. As most marketers
have learned through long experience, successful differentiation is all about
determining a value proposition for the brand that has both rational and emotional
elements, since customers buy with both the head and the heart.
If you have noticed an increase over the past decade in co-branding activity
behind proprietary, patented, or in some cases, even commodity ingredients, it
is no accident. A cutthroat marketplace is certainly a factor. Eroding consumer
confidence has definitely created some urgency, and intellectual property
violations have fueled the fire. The result is that manufacturers are
increasingly looking for categories or segments they can own. That pressure is
shared with their raw material suppliers and partners, who are trying to meet
that demand with patented, proprietary or at least unique raw ingredients that
have been branded to facilitate awareness and encourage differentiation. As a
result, the market has been flooded with a wide range of branded ingredients
incorporated into both supplements and foods, and the list is growing.
While it may be a popular strategy, is it also a smart one? The answer is a
qualified “yes.” In other words, it certainly can be a wise marketing approach,
if it is executed well. However, it involves more than merely slapping a name
and logo on the ingredient. The most successful programs are integrated to
provide a 360-degree approach to marketing communication.
The assumption here is that by partnering in the promotion of a branded
ingredient, a manufacturer and supplier can share the cost of developing and
introducing differentiated products into the marketplace and generate
incremental sales. The supplier gains a committed customer that will continue
to purchase raw material exclusively from them, as long as the branded
ingredient or logo is in the product and on the label. The manufacturer gains a
value-added product which can be sold at an above-parity price. Plus, the
promotional dollars that each is willing to spend work together to build brand
awareness and encourage trial.
Selecting the Right Co-branding Approach
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| Omega-3s—chiefly
either docosahexaenoic acid (DHA) or eicosapentaenoic acid (EPA), though others
are emerging in various formulas—are finding their way onto the front labels of
foods and beverages. |
|
There are numerous ways to attack this, but the key issues
are the number of partners and the channels of distribution.
A channel (or category) exclusive approach involves partnering with
one major manufacturer for each distribution channel and offering them channel
exclusivity in exchange for agreed-upon raw material purchases. These
exclusivity agreements are usually for a minimum of one year and can extend up
to three or five years, if mutually agreeable.
A channel saturation approach involves offering the ingredient to a
broad range of manufacturers in a given channel; the idea being to quickly ramp
up distribution and awareness and make the ingredient widely available to
consumers on a national basis. This helps facilitate and justify more
widespread consumer awareness generation through advertising and public
relations.
Generally, channel exclusivity is the right choice when the potential
manufacturer is large and has a strong and broad market presence and can move
enough units to make it financially worthwhile for the supplier. After all, if
a supplier is tying up the product with one partner, that partner should be
willing to commit to order minimums. This is particularly appropriate in niche
channels such as Internet, multi-level or direct mail catalogs. It often makes
sense to negotiate a one-year contract which is renewable upon mutual agreement
for a second and third year. Market conditions change rapidly and so might the
perspective on a particular co-branding partner.
Channel saturation may make sense if the ingredient is not patented or
proprietary and can easily be knocked off. In that scenario, it becomes
important to get into the market quickly and establish a foothold before the
onslaught of competition arrives. That said, the most common model is something
in between, where a supplier partners with a small number of moderately-sized
manufacturers in a large channel such as retail, but allows exclusivity in
smaller niche channels. While each program should be customized to the needs of
both partners, there are several key elements which should be at least considered,
if not included.
Brand Name and Identity
No element of your ingredient branding campaign will receive
more scrutiny and attention than the company’s ingredient name and graphic
identity. Spend the time and the money to get it right. The name should be
short and memorable and descriptive of the ingredient or its function. When
considering potential graphic design approaches, these important points should
be kept top of mind:
Keep it simple. Do not overcomplicate the design.
The logo identity must be legible at very small sizes, as it will
often be featured on the back of a partner label.
The logo identity must work in color and in black and white, since a
partner label may not always offer the color options you would prefer.
Minimize the number of words and descriptive terms you use. These
will often not be legible at very small sizes.
Try and evaluate potential designs through the eyes of the consumer.
Less is more. The sole purpose of the logo is to readily and memorably
register the name of the ingredient.
Trade Advertising Campaign
There are numerous ways to reach out and connect with
potential manufacturing partners, but trade advertising can be a very effective
tool to stimulate interest and inquiries. The key message strategy here should
be to tell the manufacturer how your company’s ingredient can assist in
building a proprietary brand franchise that encourages customer loyalty.
Manufacturers rely increasingly on higher-end, value-added suppliers to step up
to the plate and partner with them in building awareness among retailers and in
actively educating the consumer. Trade advertising should be focused on
communicating how a partnership will help build a manufacturer’s business.
Relationship Marketing Tools
Develop a plan to stay in contact with current and potential customers to
remind them about the benefits of the branded ingredient. Tools to consider
developing to assist in that effort include:
Oversized postcard mailings highlighting various applications for
the ingredient.
E-mail or printed newsletter updating customers on scientific
research developments, co-branding program opportunities or new branded
ingredients.
PowerPoint presentation for use with potential customers outlining
co-branding initiatives and ideas for successful partnering.
Business-to-business trade show seminars and educational sessions.
From pharmacists to retail store managers, consumers look to professionals for
assistance or recommendations in purchasing healthy products. The products
which are top of mind are the ones that professionals most often recommend.
Smart suppliers will offer to assist manufacturers in creating loyal and
informed retail partners that proactively suggest and recommend their products.
That assistance might take the form of co-branded informational brochures, a
retailer version of the above-mentioned trade newsletter, an education module
program where retailers can certify as specialists in a particular ingredient
category or an offer to provide a spokesperson or medical professional for a
retailer education seminar at a trade show.
Consumer Awareness and Education Tools
The
most significant task at hand is building consumer awareness of the branded
ingredient. Consumer advertising is expensive, but it is always critical to the
success of a branded ingredient. Again, manufacturers will often expect a
supplier to assist in this process, since the resulting sales will generate
increased purchases of branded raw materials and, in effect, lock a
manufacturer into an extended relationship with the supplier. Consumer tools to
consider include:
Print or broadcast advertising that features the ingredient by name
and tells consumers which brands include it and where they can find those
brands.
Product literature which promotes both the ingredient and the
manufacturer’s specific product.
In-store signage such as posters and shelf-talkers.
Consumer seminars or product demos.
Public relations activity.
The Power of Public Relations
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| In
recent years, beverages have begun to frequently tout various artificial
sweeteners on the front of the package—a far cry from years ago, when they
would be hidden among the ingredients legend. |
|
It
is hard to over-estimate the value of PR as a tool to help drive consumer
demand for a new branded ingredient. In the early stages, trade PR can help
suppliers link up with manufacturing partners by creating a positive “buzz”
about the ingredient—particularly if it has valid scientific support. In the
later stages, once adequate finished product distribution is achieved, consumer
PR can help “birth” a product by stimulating consumer demand. We have all
witnessed firsthand the positive groundswell as well as the destructive effects
of press coverage. Specific tools to consider include:
Development and mailing of a press kit to targeted trade and
consumer media lists.
Ongoing media relations and pitching of story ideas tied to
approaching editorial topics.
Matte story placements.
Development and distribution of a video news release covering a
relevant product angle.
Event sponsorships.
Booking radio interviews for a product spokesperson.
This author often is asked about the cost of a successful branding effort. That
is roughly equivalent to asking the cost of a new car. Depending upon the make
and model, the budget can fluctuate widely. That said, the most important
lesson learned in working with clients over the years is that if the effort
cannot be adequately funded, it may not be worth attempting to brand an
ingredient, particularly in the present environment and economy.
There is no question that ingredient branding can be a successful strategy for
growth, even in this challenging marketplace. It takes R&D innovation,
scientific support and marketing commitment. It also requires partnership
between companies with compatible resources. When the right elements come
together, the results can be very powerful. The future of co-branding activity
is bright and full of rich opportunities for those who dare to dream and then
make their dreams a reality. NS
On the Web: Co-branding
www.PreparedFoods.com
— Type in the word “co branding” for a lengthy list of articles
www.qsrweb.com/article.php?id=6851&prc=54 — Article titled “The
Conundrum of Cobranding”
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